Privacy Policy

Big Star Peptides takes the privacy of our customers and their research seriously. This policy outlines how we collect, use, and protect your information.

Information We Collect

We collect only the information necessary to process and fulfil your order: name, shipping address, email address, and payment details. We do not collect or retain browsing data, analytics, or behavioural information.

How We Use Your Information

Your information is used exclusively for order processing, shipping, and customer support. We do not share, sell, or rent customer data to third parties under any circumstances.

Data Retention

Order information is retained for the minimum period required for business operations and legal compliance. Customer data is deleted 30 days after order fulfilment unless otherwise required by law.

Payment Information

Cryptocurrency payments are processed through NOWPayments. We do not have access to your wallet or private keys. Bank transfer details are processed directly between financial institutions.

Communication

We communicate with customers only regarding their orders. We do not send marketing emails, newsletters, or unsolicited communications. PGP encryption is available for sensitive correspondence — contact us for our public key.

Your Rights

You have the right to request a copy of the data we hold about you, to request correction of inaccurate data, and to request deletion of your data. Contact us at bigstar@bigstarpeptides.co.uk with any privacy-related requests.

Changes to This Policy

This policy may be updated periodically. Changes will be reflected on this page.

Last updated: June 2026